Emeldi Group (EMG) consisting of 5 software companies in 4 countries has made a decision to launch the first E-Commerce Telecom Super App platform using blockchain technology for all customer orders, payment transactions, and new customer contract authentication.

Emeldi Commerce enables Telco Operators to address some of the key challenges in Telecom’ Digital transformation and effectively close the gap between all sales channels, providing a consistent and continuous experience to end-consumers and users across all lifecycles and touch points.

The core of Emeldi Commerce is a Digital Experience Platform (DXP) built upon a highly scalable and fully modular Open API microservice architecture focused on robustness and horizontal scalability while delivering greater agility and operational efficiency aligned to modern devops principles.

E-commerce

Sophisticated commerce & care functionality covering E2E commerce and self-care processes through all channels. Facilitates definition, administration, and mapping of complex product relationships, pricing rules, and eligibilities tailored to CSP use cases enabling lightning-fast time to market.

Omni-Channel CRM

The Emeldi Commerce 360° customer view provides a continuous customer experience powered by a unified data-capture engine in support of the key activities of acquiring, retaining, understanding, and collaborating with your customers across all channels. Cohesive customer relationship management delivered by one application platform.

Order Management

Leverage consistent catalogue driven hardware & service ordering, provisioning, and fulfillment across all channels.

Enterprise Product Catalogue

Manage all physical products and digital services in one place – providing significantly reduced time to market for the introduction of new products, services and campaigns.

Smart City

Efficient and sustainable platform minimizing environmental impact of the city. 5G IoT Solution with 360° CRM mechanism to provide better service for customers.