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Cryptorank

Privacy Policy

Privacy Policy & Cookies Statement

Last updated: August 7th, 2024

ChainRank Analytics OÜ ("us", "we", "our" or "Operator") operates the https://cryptorank.io website ("Site") and the Cryptorank mobile application ("App").

All services available to the Users via the Site or the App are provided in accordance with the ‘Cryptorank’ Site and Associated Services Terms of Use (together - the "Services").

Undefined Terms: All terms not defined herein shall be defined according to the ‘Cryptorank’ Site and Associated Services Terms of Use or other Associated Document(s).

This Privacy Policy & Cookies Statement describes the information that we collect from you in connection with the provision of Services, and/or your access and use of the Site and/or App and how we use collected information, how we protect it, and your related rights.

In this Privacy & Cookies Statement, "Personal Data" means information that (either in isolation or in combination with other information held by the Operator) enables you to be identified as an individual or recognized directly or indirectly.

This Privacy Policy does not apply to anonymized data, as it cannot be used to identify You. This Privacy Policy applies to anyone who accesses the Site and/or App and/or uses the Services. We are data controller in relation to the Personal Data processed within the framework of this Privacy Policy.

This Privacy Policy & Cookies Statement (may be referred simply as "Privacy Policy") constitutes a legally binding agreement between the individual accepting this Privacy Policy ("You") and the Operator governing collection, processing, storing and use of Your Data required for you using and/or related to your use of the Services, and its provisions may be enforced against you under applicable law. Please read and review this Privacy Policy before submitting any Personal Data to or with help of the Site or App. By submitting any Personal Data to or with help of the Site or App, or otherwise accessing or using the Services, you acknowledge that you have read, understand and agree to be legally bound by this Privacy Policy without limitation.

If you provide us with Personal Data relating to other persons (such as family members, work colleagues, employees, etc.), you are responsible for ensuring the relevant individuals are made aware of the terms of this Privacy & Cookies Statement and that you are legally entitled to provide us with their Personal Data. You are also responsible for ensuring that their Personal Data is accurate and up-to-date.

Eligibility. We do not knowingly collect Personal Data from individuals under the age of 18. If it comes to our attention that a person using the Services is under the age of 18, we will take steps to remove such person’s Personal Data from our database, as well as to prevent such person from accessing and using the Site and/or App and/or the Services.

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND THAT YOU UNDERSTAND YOUR RIGHTS.

This Privacy Policy is subject to change from time to time. Please review this Privacy Policy each time you access and/or use the Site and/or App. By submitting any Personal Data to or with help of the Site and/or App, or otherwise accessing or using the Site and/or App, you shall be deemed as having accepted the most recent version of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this privacy policy or our information-handling practices, please contact us at info@cryptorank.io.

COLLECTED AND PROCESSED DATA

In certain instances of use of the Site and/or App, you may be requested to provide information that may identify you (your Personal Data). Personal Data submitted by you through and with help of the Site and/or App and/or via a special link to the data processor’s portal, or otherwise directly or via our data processor(s), may include (but are not limited to) the following information:

Personal Data:

  • email;
  • Nickname (a chosen username for identification within the Site and/or App, which may be different from your legal name);
  • Profile picture (if added);
  • Cryptocurrency wallet address(es);
  • X, Telegram, Discord accounts (if linked by the user);
  • Facebook authorization data;
  • Apple ID authorization data; or
  • other information from which You as an individual may be personally identified that may be required by the Operator and prompted for submitting from time to time via the Site and/or App or by the particular data processor for the purposes of providing the Services and its functionality to you.

Please be aware that in certain circumstances, when the services available via the Site and/or App are an integration provided and fully operated by Third-Party Service Providers, your Personal Data may be collected, stored, and processed directly by such Third-Party Service Providers in accordance with their privacy policy. This will be done in accordance with the terms of use of the particular service, as published on the relevant web page. Please ensure that before starting to use it, you have read and understood the privacy policy of any Third-Party Service Provider which may differ from ours.

In addition to your Personal Data, when you download, access, and/or use the Site and/or App, the Operator and/or its designated third parties, to the extent permitted under applicable law, such as whenever you interact with the Site and/or App, the Operator may automatically or passively collect, store, and process certain types of information about you, your device(s), and your Internet and Site and/or App use using automatic data collection technologies, including but not limited to first- and third-party cookies, log files, web beacons, pixels, and other similar technologies (the "Automatically Collected Data"). This information may include but is not limited to:

  • the broad location of your device (e.g. country, state or region level location);
  • information about your Internet service provider;
  • your device’s operating system (including but not limited to information about its programming language and version) and device from which you access and use the Site and/or App, including type and serial number of your mobile device (where applicable), your mobile device ID and call information, device event information (such as crashes, system activity and hardware settings, the date and time of your request and referral URL);
  • programming language, type and build of the Internet browser with which you access and use the Site and/or App;
  • Internet protocol address from which you access and use the Site and/or App;
  • mobile network, mobile operator, country codes and mobile operator prefixes;
  • time zone;
  • domain name and/or URL address from which you access the Site and/or App;
  • use and access log data;
  • pages and areas of the Site and/or App that you visited;
  • Site and/or App functionality you used;
  • the date and time you accessed the Site and/or App;
  • information associated with your Apple iTunes or Google Play accounts or any other account used to download and access the Site and/or App;
  • information about the web pages you visit from the Site and/or App or before you or after you use the Site and/or App;
  • information collected by third-party advertisements in the Site and/or App, from third parties providing services to the Operator, and from third parties with whom the Operator advertises, including information from Operator’s advertising partners; and
  • other information about your device(s), web surfing preferences and interests that is not personally identifiable.

You hereby grant the Operator, all of its affiliates, subsidiaries and designees, including but not limited to the Operator’s designated data processor Your express consent for collection, use and other processing of all such Automatically Collected Data described above in connection with your use of the Site and/or App under the binding Terms of Use.

Any and all Automatically Collected Data collected and processed by the Operator and/or its designated third parties is used strictly for the purposes of improving the performance or functionality of the Site and/or App, as well as for advertising and marketing purposes, addressing technical support issues, protection of the Users’ Personal Accounts from fraud by detecting unauthorized access, providing You with a streamlined and personalized experience. You hereby agree that the Operator and/or its designated third parties are free to disclose any and all such Automatically Collected Data to third parties of their choice, including but not limited to third party advertisers and other parties.

COOKIES

The Operator does not independently use cookies; however, several of our Service Providers, essential for the functioning of the Site, use cookies, web beacons, and similar tracking technologies (collectively referred to as "cookies") on our Site.

The Operator cannot control or disable cookies from third-party Service Providers. Therefore, to use our Site, you need to review this policy and accept the terms of cookie usage by our Service Providers, listed at the end of this document.

What are cookies?

Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a website.

More information about cookies and how they work is available at All About Cookies.

How do we use cookies?

We allow certain third parties to place cookies on our Site, in order to provide the Site and services, gather information about your usage patterns when you navigate the Site in order to enhance your personalized experience, and to understand usage patterns to improve our Site, products, and services.

Cookies on our Site are generally divided into the following categories:

  • Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by third party providers whose services we have added to our Site. If you do not allow these cookies, then some or all of these services may not function properly.
  • Performance Cookies: These cookies allow to count visits and traffic sources so we can measure and improve the performance of our Site. They help to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous.
  • Targeting Cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

What are your options if you do not want cookies on your computer?

When you first visit our Site, you will be asked to consent to the use of any cookies.

Since we do not control third-party Service Providers' cookies, we cannot disable their cookies ourselves. You can configure your browser to limit the use of cookies and/or use the "incognito" mode when visiting our Site.

Therefore, to use our Site, you must consent to the use of cookies from our Service Providers listed at the end of this document.

DISCLAIMER

We use only standard tools like Google Ads and Google Analytics, Facebook pixel, and do not directly collect any cookies.

We do not create any internal profiles on our Users to identify the individual behind the public profile unless required by law or authority.

PRINCIPLES OF PERSONAL DATA PROCESSING

The Operator and/or its designated data processor (when and if applicable) collect, process, store and use your Personal Data in accordance with the following general principles:

  • your Personal Data is or will be at all times obtained solely from you and from you only, and not from any third party;
  • your Personal Data are at all times collected, processed, stored and used lawfully, fairly and in transparent manner;
  • your Personal Data are collected, processed, stored and used only in accordance with the purposes of Personal Data processing outlined in this Privacy Policy and Your express consents granted under this Privacy Policy;
  • your Personal Data is at all times collected, processed, stored and used separately from anonymous or anonymized data that may be received from you in accordance with this Privacy Policy;
  • Your Personal Data is at all times treated confidentially and processed, if and where applicable, only by or with assistance of personnel working with Personal Data that have signed non-disclosure agreements or other legal instruments ensuring confidentiality and security of Your Data;
  • Your Personal Data will not be disclosed or transferred to any third party without your express consent to such disclosure or transfer, with the exception of circumstances where such disclosure or transfer is performed under consents given by you in accordance with this Privacy Policy, may be required by government authorities, such as courts or law enforcement agencies, or under law, as discussed further in this Privacy Policy;
  • Your Personal Data is processed, stored and used only for the period set forth in this Privacy Policy;
  • processing of your Personal Data by third parties, such as the Operator’s designated Data Processor (if and where applicable) will at all times be processed with the same level of confidentiality, data security and in strict accordance with the principles and purposes outlined in this Privacy Policy;
  • the scope of collected Personal Data does not and will not exceed the scope of purposes for which the Personal Data is collected, processed, stored and used in accordance with this Privacy Policy; and
  • you are entitled to access your Personal Data at any time, and your Personal Data may be rectified or erased at any time upon your request in accordance with this Privacy Policy.

USE OF DATA

Legal bases and purposes for processing of your Personal Data

We use following legal bases when processing your Personal Data:

  • Processing necessary for the performance of the contract between you and us or in order to take steps at your request prior to entering into a contract with us under ‘Cryptorank’ Site and Associated Services Terms of Use;
  • Processing necessary for compliance with legal obligations to which we are subject;
  • Processing necessary to protect our legitimate interests;
  • Processing based on your consent.

We use the collected data for various purposes:

  • To provide and maintain the Services;
  • To notify you about changes to our Services;
  • To allow you to participate in interactive features of our Services when you choose to do so;
  • To provide customer care and support;
  • To provide analysis or valuable information so that we can improve the Services;
  • To monitor the usage of the Services;
  • To detect, prevent and address technical issues.

DISCLOSURE OF PERSONAL DATA:

We may share your Personal Data with third parties in the following circumstances:

  • with our service providers (including providers of analytics, marketing and support services);
  • in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company;
  • with law enforcement or regulatory bodies and/or agencies, as may be required by applicable law;
  • other third parties, upon reception of your explicit consent or direction to do so.

PERSONAL DATA SHARING AND DISCLOSURE

Notwithstanding that the Operator, its affiliates, subsidiaries and designees, as well as its designated data processor (if and when applicable) treat your Personal Data in a strictly confidential manner and do not and will not disclose it to third parties without your prior written consent or not in accordance with your consents granted under this Privacy Policy, the Operator and mentioned parties reserve the right to disclose your Personal Data and, where applicable, the Automatically Collected Data to third parties at their sole discretion and without obtaining your prior consent and without notification to you in the following circumstances and to the following parties:

  • as may be required by law and in the public interest, such as to comply with a subpoena, or similar legal process, inter alia, if such disclosure of your Personal Data is required under governmental or legal requests for information, including but not limited to under the request of any governmental authorities, including but not limited to local and international police authorities and courts conducting investigations;
  • to the Operator’s services providers who work on Site and/or App Operator’s behalf (e.g. network infrastructure, cloud storage, payment processing, cybersecurity, document repository services, customer support, internet service providers, data analytics, information technology, marketing), to the extent necessary to perform their tasks and duties in connection with the services they render to the Site and/or App Operator, are not allowed to use Your Personal Data shared to them beyond Site and/or App Operator’s instructions, and have agreed to adhere to the data protection rules no less strict than set forth in this Privacy Policy;
  • if the Operator is involved in a merger, acquisition, or sale of all or a portion of its assets;
  • if you are found to be, or the Operator has reasonable grounds to believe, that you are violating any legal agreement or law relating to Your use of the Site and/or App;
  • if such disclosure of your Personal Data is required to fulfill Site and/or App Operator’s obligations under applicable law;
  • if such disclosure of your Personal Data is required to respond to an emergency that endangers life, health or vital interest of another person; or
  • when the Operator believes in good faith that such disclosure is necessary to protect the Operator’s rights, protect your safety or the safety of other Users, or investigate fraud or abuse, or if such disclosure of your Personal Data is required otherwise to protect the rights, property or security of third parties, other users of the Site and/or App or the general public in any jurisdiction whatsoever.

RETENTION OF YOUR PERSONAL DATA:

We retain your information for as long as it is necessary to provide you with Services so that we can fulfil our contractual obligations and rights in relation to the information involved, or for other legitimate purpose such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Where we do not need your information in order to provide Services to you, we retain it only for so long as we have a reasonable business purpose in keeping such data.

SECURITY OF DATA:

We have implemented technical and organizational measures in an effort to safeguard the Personal Data in our custody and control. Such measures include:

  • restricting access to Personal Data to staff and service providers on a need-to-know basis;
  • using reputable Third-Party Service Providers;

While we endeavour to always protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others.

You also have an important role in protecting your Personal Data. You should not share any username, password or other authentication data provided to you with anyone, and we recommend that you do not re-use passwords across more than one website or application. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.

CHILDREN PROTECTION:

Services are not directed to children, and if you are under the age of 18 or statutory age of majority as required by the laws of the country of your domicile, you may not use Services. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

DATA SUBJECT RIGHTS

You have the following rights:

  • Access. Subject to certain exceptions, you have the right to request a copy of the Personal Data we are processing about you, which we will provide to you in electronic form. At our discretion we may require you to prove your identity before providing the requested information. If you require multiple copies of your Personal Data, we may charge a reasonable administration fee.
  • Rectification. You have the right to require that any incomplete or inaccurate Personal Data that we process about you is amended.
  • Deletion. You have the right to request that we delete Personal Data that we process about you, unless we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction. You have the right to request that we restrict our processing of your Personal Data where:
    • you believe such data to be inaccurate;
    • our processing is unlawful; or
    • we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
  • Portability. You have the right to request that we transmit the Personal Data we hold in respect of you to another controller, where this is:
    • personal information which you have provided to us; and
    • we are processing that data on the basis of your consent or in order to perform our obligations under contract to you (such as to provide Content services).
  • Objection. Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
  • Withdrawing Consent. If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us.

ADVERTISING AND SURVEYS

The Operator, Operator’s advertising partners or third party advertisers may use Your Personal Data for sending you notifications and other informational and promotional materials about the new functionality and content available via the Site and/or App or other services and products (including new services and products of the Operator or its affiliates), and the Site and/or App may display online advertisements. You hereby grant your express consent to receive such informational and advertising materials and to use of Your Data for these purposes, and to use of Your Data for providing you personalized advertising. Your Data address will not be used for sending you unsolicited advertising messages ("spam").

The Operator may, from time to time, conduct Site and/or App surveys with voluntary participation required to improve and enhance your user experience with the Site and/or App, with its functionality and services. You hereby grant your express consent to receive offers of participating in such surveys. If and to the extent you participate in such surveys, you hereby grant the Operator your express consent to processing of your Personal Data that you may be required to submit when completing such surveys.

You have the right to refuse to receive information and advertising notifications and materials, to participate in surveys by sending an appropriate notification to e-mail info@cryptorank.io or modifying settings of your personal account or referring to a special link texted as "unsubscribe" or any other similar link in any such notifications and materials or by any other actions explicitly stated in the text of notifications and materials.

DELETING ACCOUNT DATA:

In order to delete your account, you may stop using our Services and request that we terminate your account at any time.

  • Please contact customer support at info@cryptorank.io to request the termination of your account.
  • Please state your username and email address in the email.
  • Within 30 days after we receive your request, all Personal Data associated with your account will be deleted.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Services on our behalf, to perform Services-related services or to assist us in analyzing how our Services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The Service Providers we work with are:

Hosting services:

Digital Asset Services:

Marketing automation services:

Analytics services:

  • Google LLC
    1600 Amphitheatre Parkway Mountain View, CA 94043, United States of America
    Google Ireland Limited
    Gordon House, Barrow Street, Dublin 4, Ireland
    Privacy Policy: https://policies.google.com/privacy?hl=en

Third-Party Service Providers (of Services):

Privacy Notice for California Residents

Last updated: March 15, 2024

1 Information that We collect

  • 1.1. We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information").
  • 1.2. In particular, we have collected the following categories of personal information from our consumers within the last twelve (12) months:
    • Identifiers;
    • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)).
    • Protected classification characteristics under California or federal law.
    • Commercial information.
    • Internet or other similar network activity.
    • Geolocation data.
    • Inferences drawn from other personal information.
  • 1.3. We obtain the categories of personal information listed above from the following categories of sources:
    • Directly from our consumers or their agents.
    • Directly from you when you provide it to us.
    • Indirectly from you.
    • From third parties.

2. Use of personal information

  • 2.1. We may use the personal information that We collect for one or more of the following purposes:
    • To fulfill or meet the reason for which you provided the information.
    • To provide, support, personalize and develop the Site and/or the Services.
    • To process your requests and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
    • To notify you about changes to the Site and/or the Services.
    • To notify you about changes to our policies and/or Terms.
    • To maintain a record of our dealings with you.
    • To understand and analyze the usage trends and preferences of users, to improve the Site and/or the Services and to develop new features, and functionality.
    • To contact you for administrative and information purposes.
    • For testing, research, analysis, and product development.